WHAT CUSTOMERS SAY ABOUT ISLA & JUNE
Such a lovely pair. They look beautiful on and feel really well made. Customer service was so helpful when I had a question!
The sizing guide was really accurate! I ordered my usual size based on the chart, and the fit was exactly as expected. No need to size up or down!.
The quality is lovely and the style is just what I wanted. Ordering was easy, and the tracking updates kept me informed about my delivery.
Really happy with the quality. They look just like the photos and feel lovely to wear. Delivery updates were helpful, too!
Really pleased with my purchase. The sandals look just as pictured, and ordering was easy. I also appreciated the clear updates about my delivery.
I love my purchases! The sandals look even better in person, and the quality is lovely. Such a lovely find!
Such a lovely pair! They are easy to style, and I love the design. The team was helpful when I had a question about my order.
30-Day Return Guarantee
Your satisfaction is important to us. We want you to love every piece from Isla & June, and we know a size or style doesn't always turn out as hoped.
That's why we offer a 30-day return guarantee. If something isn't quite right, simply get in touch within 30 days of receiving your order and we'll happily help with an exchange or return. Items should be unworn and have their original tags attached.
You can always reach us at info@islajunemelbourne.com if you have any questions.
FAQS
Do you offer free shipping across Australia?
Yes! Every order ships free anywhere in Australia, with no minimum spend. Where tracking is available, we'll email you the tracking details as soon as your order is on its way.
How long does shipping take?
Orders are processed within 1–3 business days. After dispatch, delivery usually takes 5–10 business days. Delivery times are estimates and can be a little longer during sale periods and public holidays.
Can I return an item if it doesn't fit?
Yes. With our 30-day money-back guarantee, simply contact us within 30 days of receiving your order. Items should be unworn, unwashed and in their original condition. Please email us before sending anything back so we can give you the right return instructions. Return shipping for size changes is paid by the customer. You'll find all details in our Returns & Refund Policy.
How do I choose the right size?
All sizes are shown in Australian sizing. Click Size Chart next to the size options to compare your measurements. Unsure between two sizes? Email us at info@islajunemelbourne.com and we're happy to help you find the right fit.
How can I track my order?
Once your order has been dispatched, you'll receive an email with your tracking details. You can also follow your parcel at any time on our Track Your Order page.
Is my payment secure?
Absolutely. Checkout is handled by secure payment providers, and we never store your full card details. You can pay with credit card, Apple Pay, Google Pay or Shop Pay.
How can I contact you?
Email us at info@islajunemelbourne.com with your name and order number (if you have one), and our team will get back to you as soon as possible.
Free Australia-Wide Shipping
Enjoy free shipping on every order across Australia. Orders are shipped via Australia Post, with tracking details provided so you can follow your delivery. No extra shipping costs, just easy shopping.
100% Secure Payment
Shop securely with credit cards, Apple Pay, Google Pay and Shop Pay. Your payment information is protected throughout checkout for a safe and confident shopping experience.
30-Day Money-Back Guarantee
Shop with confidence with our 30-day money-back guarantee. If you're not completely satisfied, contact us within 30 days of your purchase for assistance with your return.